Other organisations & non-governmental bodies

Patient Advice and Liason Service (PALS) The Patient Advice and Liaison Service seeks to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

Local Involvement Networks (LINks) Local Involvement Networks (LINks) are made up of individuals and community groups, such as faith groups and residents' associations, working together to improve health and social care services.

Chartered Management Institute (CMI) The Chartered Management Institute is the chartered professional body in the UK dedicated to promoting the highest standards in management and leadership excellence.